French Supermarket Chains Lose Tens of Millions After Hackers Cook the Fridges
Overnight on Monday, attackers broke into refrigeration controllers at major French grocery chains and quietly turned freezers into ovens, according to Dark Reading. Temperatures climbed to 50°C (over 120°F), spoiling everything inside and reportedly igniting small fires in some units.
More than 700 stores were hit in a single night. Intermarché alone reported tens of millions of euros in losses. The damage spread beyond France: a Sekoia analyst told Reuters that Spain, Portugal, Poland, Germany, and Belgium were also affected. A major Dutch supermarket chain shut its systems down as a precaution.
The attackers were careful. To stop store staff noticing the temperature spike, they extended the systems' normal defrost cycles — the routine process where freezers melt accumulated ice — so the rising heat looked like scheduled maintenance rather than an attack.
The likely entry point was unpatched firmware in Danfoss AK-SM 800A refrigeration controllers. Three vulnerabilities disclosed in August allowed attackers to execute remote code on these systems. Danfoss patched them, but left installation to customers. Many were still running end-of-life hardware: the AK-SM 800 reached end of life in 2021; its predecessor, the AK-SC355, in 2016. France's national CERT (CERT-FR) also identified a second platform — XWEB, from Dixell and parent company Copeland — as involved in the attacks.
The lesson here is not subtle. Firmware running on internet-connected industrial equipment is as much a security surface as any laptop or server. If your business relies on third parties to manage that equipment, ask them directly when they last applied security updates.
What you should do: If you own or manage any internet-connected industrial or building equipment — fridges, HVAC, access control — contact your maintenance provider today and ask for written confirmation of the current firmware version and when it was last updated.
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