Hotels Across Europe and Asia Hit by Sophisticated Booking-Themed Phishing Campaign
Since April 2026, hotel front-desk staff across Europe and Asia have been receiving emails that look like legitimate guest complaints, according to Microsoft's threat intelligence team. The emails mention bedbug reports, health inspections, and stay reviews — exactly the kind of thing a hotel worker feels pressure to click on immediately. The sender display name reads "Booking Manager (via Calendly)", and the messages have arrived in Japanese, Danish, and Dutch.
Here is what makes this one harder to catch than most. The attackers route their emails through Calendly's notification system and Google's redirect service, so standard email authentication checks — the kind your mail server runs automatically to verify a sender is legitimate — actually pass. The email really did come from Calendly's servers. Those checks cannot tell you what the message is for.
Click the link, and you land on a fresh domain hiding behind Cloudflare's bot-detection system. That challenge also blocks automated security scanners from analysing the page. Pass the challenge and you download a ZIP file. Inside is a file disguised as a photo — but opening it fires PowerShell, which quietly installs a legitimate Node.js runtime and runs a JavaScript implant called TonRAT. The implant uses the TON blockchain to look up its command server on the fly, making it harder to block with static lists.
No confirmed data theft has been reported yet, but the access is persistent and the attacker's intent is still unknown. That combination is worth taking seriously.
What to do: If you work in hospitality, or know someone who does, treat any email referencing guest complaints or inspections as suspicious — especially ones with ZIP attachments. Do not open files from unexpected booking-related emails, even if the sender looks familiar.
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