Japan's Biggest Taxi Company Just Got Hacked — 8,500 Vehicles and Counting
Nihon Kotsu, Japan's largest taxi and chauffeur operator, confirmed over the weekend that attackers broke into its internal systems, according to Bleeping Computer. The company operates 8,558 taxis and over 2,000 chauffeur vehicles, employs more than 18,000 people, and pulls in roughly $1 billion in annual revenue. It is, in short, not a small target.
The attackers got in through malware infection. Nihon Kotsu detected the intrusion and pulled the plug on affected systems to stop further spread — the digital equivalent of slamming every door shut and hoping the fire stays contained. As a result, the taxi dispatch system, web bookings, reservation management, and telephone services all went offline and remain unavailable.
One detail worth noting: the company's specialised taxi service for pregnant women approaching their due date is suspended across Tokyo and several surrounding cities. That is not an abstract inconvenience.
No ransomware group has claimed responsibility yet, and no confirmed data leak has been reported, though the company is actively investigating. External cybersecurity experts have been brought in.
If you use Nihon Kotsu services, the company recommends the GO taxi app as an alternative for now. More importantly: if you receive any email or message appearing to come from Nihon Kotsu, do not open attachments or click links. Attackers frequently impersonate victims immediately after a breach.
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